The new Lumenco Pro. Built for the trade.
The new Lumenco Pro.
Built for the trade.
Net pricing. Multi-user accounts. Quick orders. Real-time tracking. Effortless returns. Everything Canadian electricians, contractors, architects and property managers need to spec, source and ship faster — in one B2B portal.
Lighting buying power, simplified.
Every Pro account unlocks tools and pricing built for how trade professionals actually work — from one-off service calls to multi-site rollouts.
Shop Smart
Build your shopping list online, by phone, or by uploading a SKU sheet. Save lists, reorder in clicks, and get net pricing across our full catalog.
Buy More, Save More
Volume discounts kick in automatically as you scale. Stack approved promotions, DLC rebates, and tiered pricing to win more bids without thinning margins.
Dedicated Pro Support
Your assigned sales rep handles quotes, custom pricing, photometric layouts and project specs — so you spend less time chasing emails.
Reliable shipping, built for trade projects.
From small service-call orders to multi-week project rollouts, our logistics team works with you to get the right products to the right place — your shop or your jobsite — through Canada Post, Purolator, and Flagship.
- Quick-Ship items (marked on each product page) typically leave the warehouse within 1 business day
- Drop-shipping direct to your shop or jobsite, anywhere our carriers serve
- Multi-carrier coverage via Canada Post, Purolator, and Flagship
- Real-time order tracking and delivery notifications on every shipment
- Inventory staging available for phased project deliveries — coordinate with your sales rep
- Standard processing during regular business hours; remote regions may require additional transit time
Pro-only flat-rate shipping
Predictable rates, exclusive to Lumenco Pro accounts — well below standard B2C pricing.
* Pro-account flat rates apply to standard parcel shipments within carrier service areas. Quick-Ship eligibility, transit times, and rates may vary by product, region, and carrier. Oversized, freight, and remote-region deliveries may incur additional charges quoted at checkout. Free shipping calculated on order subtotal before applicable taxes.
Lumenco Pro just got a serious upgrade.
A full suite of new B2B tools is rolling out to every Pro account — at no extra cost. Here's what's new.
One company. Many users. Total control.
Stop sharing logins and tracking down purchase orders. Manage your whole team from one company dashboard with role-based permissions and approval workflows.
- Add unlimited team members under a single company account
- Assign roles (Admin, Buyer, Approver, Viewer) with granular permissions
- Set order approval thresholds — no surprise spend
- Multiple ship-to addresses for different jobsites or branches
- Centralized billing, invoicing, and order history visibility
From SKU list to checkout in 30 seconds.
Built for how trade orders actually happen — fast, in bulk, off a parts list. No more searching one product at a time.
- Paste or type a list of SKUs and quantities — add all to cart in one click
- Bulk upload from a CSV or Excel file
- 1-click reorder from any past order
- Save unlimited shopping lists per project, jobsite, or customer
- Auto-fill from saved lists when you start a new quote
Know where every order is. Return it in two clicks.
End-to-end shipment visibility and self-serve returns — wired into every Pro account.
Order Tracking
Real-time shipment status across every Canadian carrier — branded with the Lumenco look your team trusts.
- Live tracking on Canada Post, Purolator, Flagship and 900+ carriers
- Branded Lumenco tracking page (no carrier-site bouncing)
- Automatic email + SMS delivery alerts
- Multi-package, multi-shipment order visibility
- Delay detection so you can re-plan installs proactively
Order Returns
Self-serve returns that actually save time. Your team submits, prints, and ships — no phone tag.
- One-click RMA requests directly from order history
- Auto-generated return labels (Canada-wide)
- Real-time return status updates for both sides
- Refund-to-Store-Credit option for fastest reorders
- Reason-code analytics so we can fix problems at the source
Six more reasons to upgrade.
Every feature below is included with your Lumenco Pro account at zero cost.
Request a Quote
Submit project quotes directly from your cart. Your rep responds with custom pricing, freight, and lead times — usually within one business day.
Sales Reps & Dealers
Your assigned sales rep and territory dealer info live right inside your account — names, phone, email, one click away.
Store Credit & Refunds
Track every credit balance, refund, and return-to-credit transaction in real time. Apply at checkout in one click.
Orders for Approval
Buyers submit, approvers approve. Set spend thresholds and let the workflow handle the rest — full audit trail included.
Wish Lists
Save unlimited project lists or favorites for later. Convert any list into a Quick Order or Quote in one click.
Cancel Orders
Pulled the wrong SKU? Cancel directly from your order page before it ships — no support ticket required.
More than a portal. A project partner.
Every Pro account unlocks our full in-house services team — at no extra cost. From spec to install to warranty, we've got every stage of the project covered.
Technical Lighting Support
Professional-grade planning and compliance.
- Lighting layout design (DIALux, AGi32)
- Photometric calculations and IES file support
- Product cross-specification (alternatives sourcing)
- Fixture submittals and compliance documentation
Project Supply & Logistics
Seamless material supply, jobsite coordination.
- Bill of materials (BOM) and bulk quotations
- Drop-shipping to jobsites across Canada
- Inventory staging for phased deliveries
- Sourcing of rare or discontinued products
Smart & Sustainable Lighting
Energy-efficient lighting, automation-ready.
- Smart lighting recommendations and setup advice
- Energy audits and rebate consultation (Save On Energy, Hydro-Québec)
- ROI calculations for retrofit projects
- Building automation integration support
Post-Sales Support & Warranty
Ongoing support, even after the lights are on.
- Warranty claim management with manufacturers
- RMA assistance and restocking coordination
- Troubleshooting and replacement guidance
- Long-term parts and accessory availability
Installation Support Network
Hands-on help, when and where you need it.
- Connections to licensed electricians in your region
- Installation support via vetted partners
- Product-specific installation guidance and checklists
- On-site commissioning support for complex projects
Pro access in 4 simple steps.
From application to your first net-priced order, most accounts are activated within 24 to 48 business hours.
Apply Online
Fill out the Pro application form below — takes about 3 minutes.
Get Verified
We confirm your trade credentials within 24–48 business hours.
Receive Pro Access
Net pricing, B2B tools and your assigned rep go live in your account.
Start Saving
Order, track, return, repeat — every project, every jobsite.
Have a project in mind? Talk to a lighting specialist first.
Free 30-minute consultation with a Lumenco Pro specialist — product selection, photometric layouts, project pricing, or just a second opinion. Available in English and French.
Book a Free Consultation →100+ trusted brands. One Pro account.
From decorative to industrial, residential to DLC Premium commercial — all the brands trade pros specify, in one catalog.
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Everything you need to know.
Who qualifies for a Lumenco Pro account?
How long does verification take?
Are net-30 payment terms available?
How do volume discounts work?
Can I add my whole team to one account?
How fast does Lumenco Pro ship?
Can your team help me design a lighting layout?
Are returns easy with the new RMA system?
Can I combine Pro pricing with promotions?
Is the platform available in French?
Ready to work smarter?
Apply for your free Lumenco Pro account today. No setup fee. No commitments. Just better pricing and better tools, immediately.
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